Announcement
📝 IMPORTANT SHIPPING INFORMATION
PLEASE NOTE : our current processing times are 3 5 business days and the shipping carriers are announcing delays. Please contact us prior placing an order if you need it for a particular date.
SHIPPING INFORMATION OUTSIDE THE HOLIDAYS RUSH:
US orders ship with USPS First Class mail and tracking number - estimate shipping time 3 - 7 business days. USPS Priority Shipping option is also available for additional charge.
Canadian orders ship with Canada Post - estimate shipping time 5 - 10 business days.
International orders ship with USPS First Class International with tracking number - estimate shipping time 7 - 21 business days.
~ PLEASE NOTE:
Transit times could be longer if your parcel is held for inspection by your country's customs office or delayed/misrouted by the local postal service. We can not be responsible for any delays at Customs.
Customer is responsible for entering the correct and complete address at checkout. Please make sure your shipping address is correct, we cannot be held responsible for the loss of "non-deliverable" packages. In the fortunate cases of returning packages, it takes 6-8 weeks ( for US ) for the package to reach us ( if ever ) and a $7.00 US fee for this service, charged by USPS.
If you are using your work/business/student campus address please use first the name of the business and add your name, otherwise USPS might not deliver your order!
Returns are accepted within 14 days of delivery. Your item must be unworn and in its original packaging. Please contact us before returning your item for confirmation. A refund is not guaranteed if return is made with no notification. Returned items that were purchased with free shipping will be refunded less the shipping fees. Applicable shipping fees will be deducted from all refunds for returned items.
Please note that while we do accept exchanges, all shipping costs will be at the expense of the customer. There is absolutely NO RETURN for earrings. There is a non-refundable $7.00 US return fee applied to some designs returned to me. This fee covers the cost of new replaced ear wires where applicable.
For our Canadian clients please note - free shipping does NOT include tracking and insurance and shipping could take up to several weeks.
For more exciting gold and silver jewelry you are invited to visit our other shop:
https://www.etsy.com/ca/shop/PurpleSoulHeart
Featured items
Items
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Reviews
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Wanda on Mar 28, 2024
5 out of 5 starsAll's well!! I received my eyeglass chaining time, as expected. Did not have to wait long for it! And I'm very pleased with the work and craftsmanship, very well made and beautiful! Thank you!
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Talea on Mar 1, 2024
5 out of 5 starsI love this chain so much! It’s so gorgeous and high quality and I wear it literally everyday
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Jayne on Mar 28, 2024
5 out of 5 starsThis eye glass holder is BEAUTIFUL! It looks awesome as a necklace so me wearing it for my glasses is Extra Cool! Thank you So much, it was Definitely worth the wait!! Not only that the pretty bag it came in, the little extras was a plus too! Thank you again and I will purchase from you again!
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Rory on Mar 25, 2024
5 out of 5 starsLove these! It is my second time ordering because I love my orignal pair so much!
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Grace on Mar 20, 2024
5 out of 5 starsFaster shipping than expected. Ordered as a gift very well made.
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Grace on Mar 20, 2024
5 out of 5 starsFeels very well made, nice and lightweight to not heavy at all. Dainty but sturdy.
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lgpickens63 on Mar 18, 2024
5 out of 5 starsAbsolutely beautiful! My computer glasses will look amazing with this glasses holder on them.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
SHIPPING
US orders ship with USPS First Class mail and tracking number.
Canada orders are shipped wit Canada Post.
International orders ship with USPS first class mail tracking number.
Please read our Announcement - click Read More - on the shop main page for more details about processing and shipping times. Please feel free to contact us with any questions, especially if you need your order to arrive by a certain date!
Wholesale availability
All items are available for wholesale. Discounts vary between 30% and 50% off listing price. Please contact me for further information.
EARRINGS RETURN POLICY
There is absolutely no return for hoop earrings. There is a non-refundable $5.00 USD return fee applied to all other designs returned to me. This fee covers the cost of new replaced ear wires where applicable.
RETURNS AND CANCELLATIONS
Returns are accepted within 7 days of receipt. The item must be unworn and in its original packaging. Please contact us before returning your item for confirmation. A full refund is not guaranteed if returns are made without prior notification.
Hoop earrings and bracelets are NOT eligible for return or exchange!
Any international returns made due to refusal to accept the package based upon unexpected customs charges cannot be guaranteed a full refund.
Please contact us for more information if your package has been returned to sender.
We are unable to accommodate any cancellations at this time.